Bucktown/Wicker Park residents: Order now and get free delivery within the next 24 hours!

Shipping and Returns Policy

Thank you for choosing Just Get Coffee! To ensure a smooth shopping experience, please review our Shipping and Returns Policy:

Shipping Policy:

1. Processing Time. Orders are processed within 1-3 business days. During peak periods, processing times may be extended.

2. Shipping Time. Delivery times vary depending on the shipping method selected at checkout and your location. Estimated delivery dates will be provided with your order confirmation.

3. Shipping Costs. Shipping costs are calculated at checkout based on your selected method and location.

4. Tracking Information. Once your order is shipped, tracking information will be sent to your provided email.

Returns Policy:

1. Final Sale. All sales are final. However, exceptions are made in the following cases:

  • Damaged items
  • Incorrect items received
  • Defective products

2. Reporting Issues. Any discrepancies, damages, or defects must be reported within 14 days of receiving your order. Please contact us at https://justgetcoffee.com/contact with your order number and a description of the issue.

3. Resolution. We will assess your issue and, if eligible, provide a refund or replacement.

We appreciate your understanding and aim to provide the best possible customer experience. Please reach out if you have any questions or concerns.